We give the transfer team/dynamo a grace period of two days to check the filemismatch and request goes to assistance-filemismatch if not dealt automatically by the dynamo/phedex
assistance-announce-manual
To be treated as assistance-manual. Announce here means that some output datasets are announced because ppd/pdmv would have requested for the same.
assistance-announce-recovering
First ACDC running for the request in assistance-announce-manual
assistance-announced-manual-recovered
To be treated as assistance-manual-recovered. Announced here means that some output datasets are announced because ppd/pdmv would have requested for the same.
assistance-announced-recovered-recovering
Second or nth ACDCs running for requests in assistance-announced-manual-recovered
assistance-custodial-*
One the output dataset is waiting for the subscription to tape to be made. The request has been created already.
assistance-filemismatch-invalidfiles
Files are invalidated but has mismatch too. Notify transfer team to solve the filemismatch.
assistance-filemismatch-manual-recovered
Report to transfer team to solve the file mismatch
assistance-manual
Basic manual where the requests comes when they fail for the first time
assistance-manual-recovered
Manual where the requests come when the first or consecutive ACDCs fails
assistance-onhold
When the requests are manually added to on-hold and waiting for the HN ticket to be answered in ordered to check what needs to be done or action taken directly by PPD/PdMv.
